613 Hd Body Wave Closure

Policy Regarding Billing and Shipping Addresses

Please be advised to keep your billing address and shipping address the same. It is crucial to ensure that the billing address entered matches the address associated with your bank card. Failure to provide the correct billing address may result in the inability to process your payment.

Order Processing Policy

Order processing typically takes 2-3 business days before shipment. Processing occurs Monday through Friday. If an order is placed on Friday, it will be processed on the following business day, which is Monday. For Express Shipping Orders, please allow 2 to 3 business days for delivery.

Shipping Information

• Domestic Regular Flat Rate Shipping: Delivery typically takes 5-7 business days depending on your location.
• International Shipping: Delivery usually takes 7-10 business days depending on your location. All packages are delivered via UPS or USPS, and delivery days are Monday through Friday.

On-Hand Pickup

If you plan to purchase items for on-hand pickup, please contact us before selecting the pickup order option during checkout. We want to ensure that the order you placed will be ready for pickup within your desired timeframe.

Returns and Exchanges

We do not offer refunds under any circumstances. However, if you encounter any issues with your hair, please contact customer service to inquire about the possibility of an exchange. We take pride in providing high-quality hair and strive to ensure customer satisfaction. Hair can only be exchanged if it is unused and in its original packaging.